Thursday, November 20, 2008


Frequently Asked Questions
This section is designed to answer many common questions that may arise when Registering or using the WebPage Creator.

1) How do Members/Clients sign up to the Marketplace?

Answer: Members/Clients will signup and submit their company's WebPage using the WebPage Creator, and the Marketplace administrator will contact them within a certain time frame (usually 1 day), regarding their new WebPage.
Start the procedure by going to the Marketplace Sign-Up

2) How long until the WebPage is up and available online?

Answer: The Member/Client page and all future changes to it requires the approval of "Your" Marketplace. Once it has been reviewed and approved (or declined) the Member/Client will receive an e-mail notification of the status of their Web Page.

3) How does the Member/Client bold, italicize or underline text in their WebPage?

Answer: Click here to read about how the the Member/Client can use Custom HTML Formatting in their page.

4) How and where do Members/Clients make changes to the WebPage?

Answer: Once the page has been authorized by the Marketplace, the member/client will receive an e-mail notification which will provide a hyperlink to your WebPage. Bookmark this hyperlink or otherwise make note of the address for future reference.

Note: Any changes that have been made are not immediately live. Once the changes have been made to a WebPage the Marketplace Administrator must publish it again.  All future changes to the page requires the approval of the Marketplace Administrator. Once the page has been reviewed and approved (or declined) Member/Client will receive an e-mail notification of the status of their WebPage changes.

5) What does the error message "you cannot post" mean?

Answer: This means there can be NO SPACES in the name of your page. 

i.e.
WRONG -  lap dogs inc.html
CORRECT - lapdogsinc.html

6) Does it cost anything to make changes to Member/Client WebPages?

Answer: It usually will not cost anything to make changes to WebPages. Members/Client may update and change information as many times as they wish, usually free of charge.

7) Can pictures be added to the WebPage?

Answer: Yes, Members/Clients may add pictures to their WebPage such as a company or business logo.
Click here to see how to Upload a graphic, picture or logo. 

8) Can Members find their user name and password if they have forgotten them?

Answer: Yes, you can recover your personal information if you click on the Login button on the homepage and then click on the Login Recovery System Link. Then follow the simple instructions.

9) Where do I login to access my personal Control Panel?

Answer: You will find the Member Login for your personal Control Panel on the home page in the top right hand corner entitled Marketplace Members.  You will need your user name - (Company ID:) and password to Login.
Forgot your user name and password?  Click here Login Recovery System.

10) Can I create an Online Coupon?

Answer: Yes, as a member that has a published WebPage,  this feature available to you.  You can create your personalized company coupon by logging into your Control Panel. In the lower portion of the control panel you will see "Create New Coupon". -  Instructions are available in the Help Menu - Step 5 - Create a Coupon.

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